Privacy Policy
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1. Introduction In this Privacy Policy, the terms "Flint",
"we", "us" or "our" refer to Flint Lawyers Pty
Ltd (ABN 75 624 650 611). We are committed to protecting personal
information we collect from you in accordance with all legal requirements,
including but not limited to the Australian Privacy Principles (APP) and the
Privacy Act 1988 (Cth) (Privacy Act). The purpose of this Policy is to inform
you about the information we may collect from you, how we will use it or
disclose it and how you can contact us. This Policy applies to personal information
you provide to us in whatever manner you deal with us, whether by visiting
our website, through engaging us to act as your lawyers, or in any other
dealing you have with us. We may specify additional terms to apply to
information you disclose in relation to our performance of legal services for
you and those additional terms supersede anything in this policy. For
employees, any personal information we collect is dealt with pursuant to the
terms of their employment agreement and is not subject to this policy. 2. The
information we collect We collect the personal information we need
to perform and provide our services as lawyers to our clients, to develop and
promote our services and to assist us with complying with our legal and
regulatory obligations. While the particular information we collect will
depend upon the services we provide, typically it may include your name,
address, title or position, telephone numbers, email addresses, social media
addresses, expertise and interests. We may supplement the personal
information that you provide with other information that we obtain from our
dealings with you or from third parties. It may be necessary for us to collect
sensitive information about you in order to provide our services. Sensitive
information is a class of personal information including but not limited to
professional memberships, financial information, health information and your
criminal or civil penalty history. We will collect sensitive information only
when it is reasonably necessary for us to do so. The nature of the work we carry out for our
clients mean that there is no effective way for us to deal with clients who
wish to remain anonymous or to use a pseudonym when dealing with us. If you
do not consent to our collection of personal information we may not be able
to provide services to you. 3. Our use of
your personal information Personal information that we obtain will be
recorded, used, disclosed and protected by us in accordance with this Policy.
We will primarily use or disclose (or both) your personal information: (a) to
provide our services; (b) to
communicate with you; (c) for
administrative purposes; (d) to
improve the quality of our services; (e) for
the marketing of our services to you; or (f) for
job applicants, to consider making offers of employment. When we collect personal information from
you this will be for the primary purpose of providing legal services. By
providing personal information you consent to the collection, use and
disclosure of personal information (including any sensitive personal
information) for that purpose. You may provide us with someone else's
personal information. Where you do, then we will accept that information on
the basis that you have their authority or consent to provide us with it. |
4. Disclosure of
your information We may disclose your personal information to
third parties we engage with while providing services to you. These third
parties may include barristers, other law firms, law enforcement, insurance
companies and their agents, experts, delivery organisations, third party
suppliers, agents and other service providers. These third parties will have access to
information needed to perform their function. By giving your personal
information to us, you consent to us disclosing this personal information to
third parties for any purpose related to purposes set out in this Policy. 5. Direct
marketing We will use your relevant personal
information for the purpose of marketing our services. If you do not want to
receive marketing material from us, please contact us on the details set out
at the end of this Policy. 6. Disclosure of
your information outside Australia Depending on the particular circumstances of
your matter, we may disclose your personal information to entities overseas
(for example, other law firms, experts or advisers) to provide legal services
to you and as allowed by this Policy. These countries will have laws relating
to the protection use and disclosure of personal information that are
different from those that apply in Australia. We may also store, process or back up your
personal information on servers that are located overseas (including through
third party service providers). Given the nature of how data is stored,
either in the "cloud" or on third party servers located at multiple
sites, it is not possible for us to advise you of the countries where your
personal information may be stored. 7. Security of
information All reasonable steps are taken to ensure
that all personal information is treated confidentially, kept secure,
protected against unauthorised use and is used or disclosed or both for the
purpose for which it was collected. Please be aware that the internet is not
a secure environment and when you provide us with information over the
internet you do so at your own risk. 8. Access and
review of personal information In some cases, you have the right to access
and review your personal information held by us, subject to exceptions provided
by law, including our obligations to provide legal services and to preserve
information. Please direct all requests to the Privacy Officer in writing at
the contact details below. We may charge a small fee towards the cost of
administering any request you make. All reasonable steps are taken to update the
personal information we hold if the information is not accurate and complete.
You may update your personal information by emailing us at
info@flint-lawyers.com.au. Please include your name, address and/or email
address when you contact us. Should you wish to contact us regarding this
Privacy Policy, or complaints about the use of your personal information,
please contact the Privacy Officer by email at info@flint-lawyers.com.au. Alternatively,
you can contact us at: Flint Lawyers Pty Ltd, Level 4, 501 La Trobe Street,
Melbourne, VIC 3000, Attention: The Privacy Officer. Where you make a complaint and you are not
satisfied with the outcome of your complaint, you can contact the Office of
the Australian Information Commissioner on 1300 363 992 or via email at
enquiries@oaic.gov.au. 9. Changes to
this Policy This Policy may change from time to time.
Accordingly we recommend that you check this page from time to time on our
website in order to review the current policy. |